Salesforce Consulting Partner · Melbourne, Australia

Helping Australian businesses grow with smarter CRM.

SOL Business Solutions designs, implements, and supports Salesforce platforms for small and mid-sized businesses across Australia. Real outcomes - not licence reseller theatre.

Book a free consultation See our work

250+projects delivered

10+years as partner

★★★★★from 30+ reviews

SOL Business Solutions - Salesforce consulting team in Melbourne

SOL Business Solutions is a certified Salesforce consulting partner based in Melbourne, delivering CRM implementations for Australian businesses since 2016. We provide Sales Cloud, Service Cloud, MCAE, and Salesforce Maps - from $2,000 QuickStart packages to custom multi-cloud builds. Over 250 projects delivered across every Australian state.

Trusted by leading Australian organisations

What we do

CRM done properly, end-to-end.

Each delivered by senior consultants.

Full Implementation

End-to-end Salesforce deployment. Discovery through go-live with data migration, training, and post-launch support.

Discovery & requirements
Solution design & data model
Configuration & customisation
Data migration & integration
Training, runbooks, 30-day support

Learn more →From $2,000

Salesforce Consulting

Sales Cloud, Service Cloud, Experience Cloud, CPQ. Architecture, implementation, and migration.

Most Salesforce Clouds
Org architecture & data model
Phased migrations
Custom Apex when warranted
Ongoing advisory retainers

Learn more →From $150/hr

Health Check & Strategy

We surface what is broken, wasteful, or one Friday away from disaster and provide a prioritised fix list.

20+ page audit report
Risk register & quick wins
Prioritised roadmap
1-hour readout call
Fixed price

Learn more →$2,000 fixed

AI & Agentforce

Deploy Salesforce Agentforce autonomous agents, Einstein AI features, and intelligent automation across your CRM workflows.

Agentforce agent setup
Einstein AI configuration
Predictive lead scoring
AI-powered service bots
Prompt & flow automation

Learn more →Get in touch

Platforms we implement

Sales

Service

Marketing

Agentforce

Slack

Experience

Maps

MuleSoft

CPQ

Data Cloud

Industries

Built for Australian SMBs.

We work across eight industries with templated foundations and industry-specific data models.

Agriculture

Producers, AgTech

Building & Construction

Builders, contractors

Financial Services

Banking, wealth, insurance

Healthcare

Allied health, providers, NDIS

Media

Publishers, agencies

Professional Services

Legal, accounting, consulting

Real Estate

Sales, property mgmt, dev

Retail

DTC, omnichannel, B2B

Technology

SaaS, IT services

Why SOL

The CRM consultancy that ships.

Founded in Melbourne in 2016 by Jimmy Pomella after a frustrating Salesforce rollout as a customer. With 250+ projects delivered since 2016, we built the firm we wished we’d hired - senior-led, plain-language, predictable delivery.

Senior-led from day one

Every SOL engagement is led by a senior consultant with 8+ years of platform experience. The person who scoped your project ships it. No hand-offs to juniors after kickoff.

QuickStart first

Start with a QuickStart package from $2,000. See value in weeks, not months. Scale from there - no commitment to a 12-month roadmap.

Fixed scope, fixed price

We lock scope and quote at end of design. No surprise invoices. No change-order fees mid-build.

About SOL Read our case studies →

Our approach

How we work.

Discover

Stakeholder interviews, process mapping, and requirements gathering. We listen before we recommend.

Design

Architecture, data model, and workflow design - written in plain English. Signed off before we build.

Build

Configuration, customisation, and data migration in structured phases. Regular check-ins, no surprises.

Test

User acceptance testing, quality assurance, and validation before go-live.

Launch

Training, go-live support, and optional ongoing optimisation. We stay as long as you need.

SOL helped us restructure our entire Salesforce org without losing a single day of pipeline visibility. Their documentation was clear enough for the board to approve in one meeting.

Operations Director · Melbourne financial services firm

★★★★★

Melbourne · Financial Services

FAQ

Common questions about Salesforce implementation.

How much does a Salesforce implementation cost in Australia?

SOL Business Solutions QuickStart packages begin at $2,000 per cloud and go live within 1-4 weeks. Complex or custom Salesforce builds start from $20,000 depending on scope and requirements. All pricing is published transparently and initial consultations are always free.

How long does a typical CRM implementation take?

SOL Business Solutions QuickStart packages typically go live within 1-4 weeks. Custom Salesforce builds take 4-6 weeks depending on scope and complexity. Every engagement is delivered in phases using SOL's QuickStart methodology, so teams see production value fast rather than waiting months for a big-bang launch.

Do you work with businesses outside Melbourne?

SOL Business Solutions is headquartered in Melbourne and delivers Salesforce projects Australia-wide - including Sydney, Brisbane, Perth, Adelaide, and fully remote engagements. Over 250 projects have been delivered across every Australian state and territory since 2016.

What is a CRM Health Check?

A CRM Health Check is a structured audit of an existing Salesforce org, typically completed within a few days. Using SOL's 4-Pillar Health Check Framework, we assess technical debt, security risks, automation efficiency, and data quality. The output is a 20+ page report with quick wins and a prioritised roadmap - fixed price at $2,000.

Are you an official Salesforce partner?

SOL Business Solutions is a registered Salesforce Consulting Partner on the AppExchange, operating since 2016 with over 250 projects delivered across Australia. Every engagement is led by a senior consultant with 8+ years of platform experience. SOL is headquartered in Melbourne with delivery across all states.

Resources